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Apple Care vs. Assurion through Verizon?
MostlyALurker
Member

Which is the better bet for insuring a new iPhone 5? Apple Care or Assurion through Verizon? Or both?

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Re: Apple Care vs. Assurion through Verizon?
Not applicable

go with Apple Care its cheaper and you get your phone back after its repaired. No refurbished like Asurion or Verizon will off load on you.

you can go to any Apple store for your repairs. Give yourself some piece of mind and go Apple Care.

Good Luck

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Re: Apple Care vs. Assurion through Verizon?
vzw_customer_support
Customer Support

Both are excellent choices with different benefits MostlyALurker. Here is information on our insurance plan http://tiny.cc/4w91xw. Here is information on Apple care http://www.apple.com/support/applecare/ . Please let us know if you have any specific questions about either plan.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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Re: Apple Care vs. Assurion through Verizon?
Jax_Omen
Sr. Member

Applecare blows away Asurion in every regard but one: they don't cover lost/stolen phones at all.

Re: Apple Care vs. Assurion through Verizon?
Not applicable

Alas that is a drawback. Good Point however.

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Re: Apple Care vs. Assurion through Verizon?
daweil
Member

Asurion is a scam. I paid $9.99 a month for almost 2 years to insure my iPhone 4S. Today my phone got stolen. I called Asurion. They told me I have to pay $169 for deductible. When Verizon sells the insurance, they never mention the deductible. It's total **. I go to Verizon site for more info about Asurion, it does not say anything about $169 deductible ($199 for 32-64GB). There is a link to full terms and condition. When I clicked on it, it says page can not be displayed.

Since I'm a couple of months away from a discounted upgrade, Verizon offered me $300 off on new phone. So I'd end up paying the same $169 or even less for a new iPhone 4S. The Asurion coverage I paid all these months are good for nothing.

I suspected Verizon gets a percentage from Asurion. I will file a complaint with BBB.

Get apple care. Avoid Asurion like a plague. I've heard people say Asurion gave them refurbished phones after charging them deductible. Google it. A lots of horror stories.

>>Edited to comply with the <<


Message was edited by: Verizon Moderator

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Re: Apple Care vs. Assurion through Verizon?
Jakeman1
Sr. Member

I have had Assurian insurance for years on my Verizon phones. Luckily I have Never needed to use it though. With this last phone, I got an off brand of insurance (Not through Verizon). $50.00 deductible on a smartphone, $75.00 on an iPhone, and it costs on average 4.49 per month over 2 years, they cover Stolen phones, and best of all, when they send replacements, they send BRAND NEW phones. My girlfriend dropped her phone and the screen cracked. They replaced it the following day with a brand new phone, and when sending the old one back, they didn't claim that we sent an empty box or they never got it.

Re: Apple Care vs. Assurion through Verizon?
vzw_customer_support
Customer Support

Hi daweil,

I hear you loud and clear! Asurion is a great feature to have on your devices. It's just like car insurance, you pay a premium every month and in the event something happens; there is a deductible.  This is better than paying full retail for a new phone.  I hear you Apple Care is another great way to protect your device, it does not cover you in the event your phone is stolen though. Hope the replacement is working out for you.

Thanks, BobbyS_VZW

Follow us on Twitter @VZWSupport

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Re: Apple Care vs. Assurion through Verizon?
verizonjl
Member

Can you DM me what insurance this is? I would like some more information. I am now following you.

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Re: Apple Care vs. Assurion through Verizon?
pink100
Member

Could you let me know what was the insurance you used the last time? Thank you  you can message me

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