I have seen a few posts in the past on this. They sent replacement phone out of state. The only security check they use is to verify an address. I received a strange email from them saying a claim was filed. A week later a second claim was filed. Where is the security check? Has this happened to anyone?
Hey there 77Sam,
I'm sorry to hear about the fraudulent claim that was placed on your account. Your security is important to us and I want to make sure that this gets addressed.
Have you reached out to Asurion to alert them? I would recommend doing so. They can be reached directly at 888-881-2622.
If you have any issues, please let me know and I can reach out to them on your behalf.
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