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Blutooth Problem with car stereo and iPhone5
nippers1
Member

Got new iPhone 5 yesterday and paired it with car stereo for handsfree use. When I make a call I can use radio answer button and the speakers.  When I receive a call I can only use handset. iPhone 4 worked fine so I doubt it is the car. I deleted and repaired the phone yet still the same issue. Help?

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Re: Blutooth Problem with car stereo and iPhone5
vzw_customer_support
Customer Support

Hey nippers1!

It does sound like we have a conflict with your device and your car Bluetooth. Thanks for doing that great troubleshooting! I would like to ask, have you checked with your car manufacture to see if the phone was compatible with your car's Bluetooth? Sometimes different devices that have different Bluetooth profiles will work differently. Can other iPhone 5s connect at all? Can your iPhone 5 connect and use other Bluetooths fully? Also, are you having any problems with making and receiving calls in general? Also, is your device up to date? Please make sure it is on the most current software. Please report back!

MichelleG_VZW

Please follow us on Twitter @vzwsupport

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