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Brand new iPhone 5s headphone jack broken--don't want refurbished replacement
bcarlson15210
Member

My headphone jack is broken and I only got the phone 2 days ago. I don't want a refurbished phone as a replacement. I just bought this and want a NEW phone with a working headphone jack. How do I do that?

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Re: Brand new iPhone 5s headphone jack broken--don't want refurbished replacement
Not applicable

Go into a Apple Store. They will look at any warrantee the device.

Good Luck

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Re: Brand new iPhone 5s headphone jack broken--don't want refurbished replacement
Not applicable

Go into a Apple Store. They will look at any warrantee the device.

Good Luck

0 Likes