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Call Apple or call Verizon?
LaddyDi
Member

My iPhone 5s is suddenly dropping calls, "searching" off and on in places where I never have had any trouble getting service EVER, and today got a screen message saying phone had to be activated.  I turned it off and back on and it worked fine for a few minutes, then went into searching mode.  Happened at two different locations.  I've been using it for over a year with no problems anywhere.  I recently updated software and am on iOS 8.1.2 

How can I tell if it Is it a device(phone) issue or a Verizon issue?

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Re: Call Apple or call Verizon?
Loquat
Sr. Member

Have you tried resetting your network settings?  If not, try there and see if that yields any results.  Often times a quick reset of network settings fixes similar problems.

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