Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Call quality is poor since I switched from 4s to 5s

Since our company switched from the 4s to the 5s a few weeks ago. many of us have complained that the call quality is pretty bad. I use a LG tone pro bluetooth headset and works great on other devices, it actually sounds good when i play music from the 5s. But when I make or receive calls via bluetooth or handset, the quality is muffled, scratchy, sounding like in in a tin can. The other employees that received the phone have also noticed the issue, they use a motorola bluetooth earpiece. It almost sounds like a poor codec or bandwith issue. Ive even switched from LTE back to 3g but still see the issues..any ideas?

Labels (1)