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Call waiting caller ID is not working. I hear a tone that a call is coming in but there is no option to switch calls or see the caller. What can I do? I had no problems with my droid and the account has not changed.
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LasinaH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I have this same problem and have for months. I've spent hours with Verizon and Samsung (I've got a Galaxy S5). I keep hoping there is a software fix coming, but nothing so far. I've done every turn on/off thing imaginable. I even got a replacement phone (cracked screen) and the problem persists. I think it has to be a Verizon software issue. Anyone have any luck out there?
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Having same issue. Even powered phone down and still not working...frustrating
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@bprince511
Allow me the opportunity to try and eliminate this frustration for you.
What model phone do you have? When did this problem begin? Are you only experiencing this Caller ID issue while you’re on an active call or is this happening with all incoming calls? Please let me know so that I can further assist.
AnthonyTa_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Not sure when the problem started. I only notice it when I am on a call. Iphone5 and not sure of anything further about the model of phone.. (sorry)
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Bprince511, thank you for this information! I want to make sure that we get this resolved. Is your device on the most recent iOS version?
HarleyE_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!