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Can I recover previous texts on my new device?
khodgens
Member

I just got a replacement iphone 5s from apple and I want to recover my previous texts. I hadn't backed up the phone before it crashed.

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Re: how to download text messages on new iphone 5s
Weth
Sr. Leader

If you do not have a back up, the texts will not be retrievable.

You didn't happen to use the Verizon Message + app? That would be your only hope at this point without a icloud or itunes backup.

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Re: how to download text messages on new iphone 5s
vzw_customer_support
Customer Support

I'm glad to read that you received a replacement iPhone Khodgens. Restoring your iPhone is easier than ever. Did you back up your iPhone to your computer using iTunes and a cable? If so then how long ago did you back up your device?


ArnettH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: how to download text messages on new iphone 5s
Weth
Sr. Leader

If you do not have a back up, the texts will not be retrievable.

You didn't happen to use the Verizon Message + app? That would be your only hope at this point without a icloud or itunes backup.

Re: how to download text messages on new iphone 5s
khodgens
Member

Thank you I now understand

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