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Can I restore a contact that wasn't backed up to my device?
EwwItsMilly
Member

How do I get someone's number back that isn't on backup assist?

Backup assist added all my old numbers into my phone and one of my contacts current numbers got deleted. How do I get that back?

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Re: Finding a number
vzw_customer_support
Customer Support

Hello EwwItsMilly,

I'd be happy to go over your options for getting that number back. Since it wasn't saved in backup assistant, you have a couple of options. If you are able to contact the person another way, you can ask for the number again. Otherwise, if you remember when you last contacted the person, you can access your call and text records on My Verizon, and get the number based on the specific time of the call.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: Finding a number
vzw_customer_support
Customer Support

Hello EwwItsMilly,

I'd be happy to go over your options for getting that number back. Since it wasn't saved in backup assistant, you have a couple of options. If you are able to contact the person another way, you can ask for the number again. Otherwise, if you remember when you last contacted the person, you can access your call and text records on My Verizon, and get the number based on the specific time of the call.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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