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Tryin to run update, but get message I am no longer connected to Internet. Of course I am.
Then tried connect to iTunes through my Mac, and get message I have current 9.2.
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Staying up to date with the latest software is always importnat, Old-Dave. Let's figure out what's happening and get you updated. Are you able to browse the web normally? Any recent changes on your phone?
JosephE_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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Yes, everything else, on my phone, using the internet, through my wi-fi, works, just fine. Only the 9.3 update gives me that message, “you are no longer connected to the internet”.
My iTunes, on my Mac, says I have the current version, ver: 12.3.3.17. It still gives me the message I have the current version, 9.2.1.
Is it possible Apple has found a problem with 9.3, for the 5s and has suspended the update?
Thanks for trying to help,
Dave Herrick
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I am having the same problem. Help!!!
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I found the solution on Wikipedia.
Settings >general>storage/iCloud>manage storage>delete update 9.3.
Try update again