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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Customer Service??

Sick of #verizonwireless and the crappy customer service ... Wish I could get out of the ETF  because I a, so sick and tired of run around and still have a phone that doesn't work for crap ... Since I can't get any support from them and have had a support ticket open since Tuesday morning that was supposed to be resolved in less than 24 hours ...

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Re: Customer Service??
Sr. Leader

T-mobile and Sprint are paying ETFs you'll have to pay it off first but you'll get it back.