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E-mails not deleting from server
Keystone20045
Member

Hello,

I have two verizon e-mail accounts set up on my iphone 5. Both are set up exactly the same, in that the advanced setting are set "to delete e-mails from the server when removed from the inbox". However, only 1 of the 2 e-mails accounts actually deletes the e-mails from the server no matter what I try? Any suggestions?

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Re: E-mails not deleting from server
vzw_customer_support
Customer Support

Keystone, thanks for sharing your concern with your device. That does sound strange that the two accounts are behaving differently when setup the same way. On your computer, do you access your email account thru the website or via Outlook? For the email account that isn't deleting messages from the server, has it ever worked that way? Try deleting the second email account and re-add it.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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