I just set up my old iPhone for my mom but it still shows my number as "my number" on the new phone. How can I fix this?
kkglass62,
That's a great question! Are you still signed into your Apple ID on the device? Here is a great instruction guide on signing out of an Apple ID; https://support.apple.com/en-us/HT203983.
Is she receiving calls on her number? Are other services working properly. Please share some details if assistance is still needed. Thanks
TrevorC_VZW
Follow us on Twitter @VZWSupport
Start a new topic or ask questions in the open forum.
