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Fixing 'my number'
kkglass62
Member

I just set up my old iPhone for my mom but it still shows my number as "my number" on the new phone.  How can I fix this?

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Re: Fixing 'my number'
vzw_customer_support
Customer Support

kkglass62,

That's a great question! Are you still signed into your Apple ID on the device? Here is a great instruction guide on signing out of an Apple ID; https://support.apple.com/en-us/HT203983.

Is she receiving calls on her number? Are other services working properly. Please share some details if assistance is still needed. Thanks


TrevorC_VZW

Follow us on Twitter @VZWSupport

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