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For shipped orders, date of order and email
mackie99
Enthusiast - Level 2
‎09-18-2012 06:57 AM

For those of you who have tracking information, what time did you order and what is the date / time of your email confirmation.

I ordered just before midnight and my email is dated 9/14/12 @ 12:03 a.m.  It says delivered on 9/21/12.  When I track it, it still says processing and should ship on 9/21/12.

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Re: For shipped orders, date of order and email
pbrady325
Enthusiast - Level 2
‎09-18-2012 07:04 AM

Ordered at 2:55 eastern time the first day. Never got email for anything. Status now has shipping info that says its in PA and will b shipped by 21 st.

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Re: For shipped orders, date of order and email
vzw_customer_support
Customer Service Rep
‎09-26-2012 07:57 AM

I can feel your anticipation and excitement for that amazing device mackie99! I'm sure you're already enjoying it! You should have received a tracking number via e-mail once the device has shipped. The original date from the confirmation order is an estimate. Please let me know if you still need help!

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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