Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
From VZW Customer Care 1-800-922-0204 Line Transfer can be done online
Schnauzer
Member

Talked to a local store manager after a chat with a rep. Do I need a new SIM card to transfer number after alternate upgrade? They do not know.

OK I call customer care 1-800-922-0204 and a fairly knowledgeable tech said that a transfer can be done on line. The SIM may or may not be actually installed in the phone. I cannot imagine VZW requiring people to install a nano SIM themselves. The tech recommended calling the 800 number form another line and they will go through phone number change and activation. He said to NOT turn on the phone. You will need certain information during the activation process. So as soon as the phone arrives I will be calling the 800 number.  You obviously do not need a new virgin SIM. Great news - I think. The tech sounded very sure of the process. Let's hope.

Labels (1)
0 Likes
Re: From VZW Customer Care 1-800-922-0204 Line Transfer can be done online
Schnauzer
Member

Tech also said that the basic phone that the alternate update was done on will not know that anything has happened - other than the fact the account for that line will show a 2-year agreement.

0 Likes
Re: From VZW Customer Care 1-800-922-0204 Line Transfer can be done online
Tidbits
Sr. Leader

Yes if  you do not already have a 4G phone.  The sims are "retired" and fixed to the person who got the upgrade.

0 Likes