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Group texting problem
j11161
Member

When I am sending out group text messages recipients are not receiving them...How can I fix this?

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Re: Group texting problem
vzw_customer_support
Customer Support

j11161,

How bizarre! And hey, we want to make sure you stay in the loop with your friends via group texting so we'll get you up and running again. First, when sending the message, do you receive any error messages? And are you able to select all of the parties you want to send the message to without issue? Also, do you have any issues with data? Or does this happen every single time? For now, please go to settings > messages > enable "Group Messaging". Then remove/reinsert the SIM for a network refresh and try again.


Evan_VZW
Please follow us on twitter @VZWSupport

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