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I am in other country and I can't use my iPhone because it doesn't support other operators. Help unlock my iPhone 5 I need to use urgently.
Solved! Go to Correct Answer
Correct answers
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We want to get that resolved for you! If you have active service with Verizon Wireless and are looking to be able to use the device during international travel please reach out to our global team. They can be reached at 1-908-559-4899.
BrianP_VZW
VZW Support
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The Verizon iPhone 5 came SIM unlocked from the factory.
Are you a Verizon customer?
Are you talking about some other sort of lock?
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We want you to be able to enjoy your service on your travels alex1990! Are you a current Verizon Wireless customer? Did you contact us to advise us about your trip prior to leaving? Where was your device purchased from?
JonathanK_VZW
VZW Support
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Unfortunately, I didn't contact with you before my departure.
Phone was the gift and unfortunately in my moving documents were lost. That's why I cant
give you information about it. I ask you to help me with my big problem.
I cant use my lovely gadget(((.
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Are you a current Verizon customer?
Is the device active on a Verizon account?
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This. All VzW 4g LTE devices are sim-unlocked for use outside the USA.
Can you be more specific about the problem you're having?
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We want to get that resolved for you! If you have active service with Verizon Wireless and are looking to be able to use the device during international travel please reach out to our global team. They can be reached at 1-908-559-4899.
BrianP_VZW
VZW Support
Follow Us on Twitter @VZWSupport