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Help unlock my iphone 5
alex1990
Member

I am in other country and I can't use my iPhone because it doesn't support other operators. Help unlock my iPhone 5 I need to use urgently.

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Correct Answers
Re: Help unlock my iphone 5
vzw_customer_support
Customer Support

We want to get that resolved for you! If you have active service with Verizon Wireless and are looking to be able to use the device during international travel please reach out to our global team. They can be reached at 1-908-559-4899.

BrianP_VZW
VZW Support
Follow Us on Twitter @VZWSupport

View solution in original post

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Re: Help unlock my iphone 5
ttipgem
Sr. Member

The Verizon iPhone 5 came SIM unlocked from the factory.

Are you a Verizon customer?

Are you talking about some other sort of lock?

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Re: Help unlock my iphone 5
alex1990
Member

my number  >>removed<<

in settings the operator of Verizon 15.0

That to me to make in order that my phone earned from local SIM

>> Personal information removed to comply with the <<


Message was edited by: Verizon Moderator

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Re: Help unlock my iphone 5
vzw_customer_support
Customer Support

We want you to be able to enjoy your service on your travels alex1990! Are you a current Verizon Wireless customer? Did you contact us to advise us about your trip prior to leaving? Where was your device purchased from?

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: Help unlock my iphone 5
alex1990
Member

Unfortunately, I didn't contact with you before my departure.

Phone was the gift and unfortunately in my moving documents were lost. That's why I cant

give you information about it. I ask you to help me with my big problem.

I cant use my lovely gadget(((.

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Re: Help unlock my iphone 5
ttipgem
Sr. Member

Are you a current Verizon customer?

Is the device active on a Verizon account?

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Re: Help unlock my iphone 5
Jax_Omen
Sr. Member

This. All VzW 4g LTE devices are sim-unlocked for use outside the USA.

Can you be more specific about the problem you're having?

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Re: Help unlock my iphone 5
vzw_customer_support
Customer Support

We want to get that resolved for you! If you have active service with Verizon Wireless and are looking to be able to use the device during international travel please reach out to our global team. They can be reached at 1-908-559-4899.

BrianP_VZW
VZW Support
Follow Us on Twitter @VZWSupport

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