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How do I bypass the "Message Management System?"
CLS9
Member

No one can leave me a message on my iPhone anymore because this "message management system" makes them enter my phone number again in order to leave a message. They have already speed dialed my number. They don't know my phone number by heart. Why doesn't it just go to voice mail anymore?

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Correct Answers
Re: How to bypass "Message Management System" to leave voicemail msg
CLS9
Member

Thank you. I finally got ahold of a rep who had me power down my iPhone, power it back up and dial #22890 which reset my phone. Then I went through setting up voicemail from square one. That took care of it.

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Re: How to bypass "Message Management System" to leave voicemail msg
vzw_customer_support
Customer Support
CLS9, let's skip that tedious step and go straight to voice mail. Please follow the steps below to ensure that your device is set up correctly for visual voice mail:

First, disable Wi-Fi if it's enabled on. Next, make sure that you're connected to our network in Settings>Cellular Data ON.

Make sure that call forwarding is off by dialing *73 and sending that call. You will hear a confirmation beep. Finally, reset the network in Settings>General>Reset>Reset Network. Keep us posted.

LasinaH_VZW
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Re: How to bypass "Message Management System" to leave voicemail msg
CLS9
Member

Thank you. I finally got ahold of a rep who had me power down my iPhone, power it back up and dial #22890 which reset my phone. Then I went through setting up voicemail from square one. That took care of it.

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Re: How to bypass "Message Management System" to leave voicemail msg
jdtriffon
Member

THIS FIXED MY PHONE!

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Re: How to bypass "Message Management System" to leave voicemail msg
vzw_customer_support
Customer Support

jdtriffon,

 

That's certainly a relief. We want to make sure everything is working awesome for you. Do you have any other questions that we can assist you with? 

 

-Andrew

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