Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How do I fix water damage to an iphone 5?
kaperlinger
Member

My phone got sweat in it during my workout last night. The phone itself is functioning fine but you can see the damage under the screen.  I have insurance through verizon.  Will it cover water damage?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Anyway to fix water damage to an iphone 5?
vzw_customer_support
Customer Support

I'm sorry to hear about your phone kaperlinger! Yes, if you have insurance your device is covered for lost/stolen/damaged (including physical/liquid). You can process an insurance claim online here http://bit.ly/07CrqPK or by calling 888-881-2622. Please keep in mind the claim must be processed within 60 days of the incident. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport 

View solution in original post

0 Likes
Re: Anyway to fix water damage to an iphone 5?
rcschnoor
Sr. Leader
Sr. Leader

Yes, your insurance will cover water damage.

0 Likes
Re: Anyway to fix water damage to an iphone 5?
vzw_customer_support
Customer Support

I'm sorry to hear about your phone kaperlinger! Yes, if you have insurance your device is covered for lost/stolen/damaged (including physical/liquid). You can process an insurance claim online here http://bit.ly/07CrqPK or by calling 888-881-2622. Please keep in mind the claim must be processed within 60 days of the incident. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport 

0 Likes