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How do I recover my photos if my screen is cracked?
Rich07470
Member
‎04-19-2015 09:07 PM

Sorry previous post had wrong iPhone series. If iphone5C was not backed up to cloud and the phone still powers on but has cracke screen, can pictures that were on camera roll be recovered?

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Correct Answer! Jump to solution.
Re: If iphone5C was not backed up to cloud and the phone still powers on but has cracke screen, can pictures that were on camera roll be recovered?
Weth
Sr. Leader
‎04-19-2015 11:41 PM

If you can't view or use the screen:

On a PC or Mac, download iTunes and install it.

Plug in the phone to the computer and back up to the computer. This will back up the whole phone.

If you just want the pictures, plug in the phone to a computer, and you can see a drive. The pictures will be in the DCIM folder. Transfer them to the computer.

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1 Reply
Correct Answer! Jump to solution.
Re: If iphone5C was not backed up to cloud and the phone still powers on but has cracke screen, can pictures that were on camera roll be recovered?
Weth
Sr. Leader
‎04-19-2015 11:41 PM

If you can't view or use the screen:

On a PC or Mac, download iTunes and install it.

Plug in the phone to the computer and back up to the computer. This will back up the whole phone.

If you just want the pictures, plug in the phone to a computer, and you can see a drive. The pictures will be in the DCIM folder. Transfer them to the computer.

Reply