Yikes! It is never good when you cannot access features that may be available on your wireless device. Let's see what I can do to get this feature properly functioning for you. Have you confirmed that you have the correct feature added to your wireless account? If you are on the Share Everything Plan, this feature is included. If you are on a different plan, you will need to have the additional $20 MHS feature added. I will assume that you are on the Share Everything Plan. Below, I have listed the necessary steps needed to complete the set up on your iPhone 5.
Select Personal Hotspot
Next, we will go the iPad.
Enter Password Displayed On iPhone
Please let us know if the above listed steps assist with getting your MHS connected properly, thanks!
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