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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I can not get internet !
ashleyrr21
Member

Let me start out by saying IPHONE 5 is the worst phone i've ever had in my life,and i've had ever other iPhone that has been out.Anyway..so this is my 2nd iPhone 5 i've got sent.The other two had problems of just shutting off out of anywhere and then freezing.It's been pure hell..NOW I can't get internet connection..

I've tried -resetting network setting,turning on airplane mode turning off airplane more,dfu,hard re-set,soft-reset,getting a new sim and also cleared my phone and got a new apple id...

WHAT IN THE WORLD LEFT CAN I DO?

sincerely a (removed) off iPhone 5 user.

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Message was edited by: Admin Moderator

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Re: I can not get internet !
vzw_customer_support
Customer Support

Hi ashleyrr21 - Let's get you back to business and back online! I appreciate the time you have taken to troubleshoot. May I have your zip code to reference the area? Are you able to connect to WiFi when available? Can you confirm your current iOS version by going to Settings>General>About?

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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