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I can not get internet !
ashleyrr21
Member

Let me start out by saying IPHONE 5 is the worst phone i've ever had in my life,and i've had ever other iPhone that has been out.Anyway..so this is my 2nd iPhone 5 i've got sent.The other two had problems of just shutting off out of anywhere and then freezing.It's been pure hell..NOW I can't get internet connection..

I've tried -resetting network setting,turning on airplane mode turning off airplane more,dfu,hard re-set,soft-reset,getting a new sim and also cleared my phone and got a new apple id...

WHAT IN THE WORLD LEFT CAN I DO?

sincerely a (removed) off iPhone 5 user.

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Message was edited by: Admin Moderator

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Re: I can not get internet !
vzw_customer_support
Customer Support

Hi ashleyrr21 - Let's get you back to business and back online! I appreciate the time you have taken to troubleshoot. May I have your zip code to reference the area? Are you able to connect to WiFi when available? Can you confirm your current iOS version by going to Settings>General>About?

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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