This isann urgent situation Alice. Let's get some more information and explore ways to get your calls flowing again.When did this incoming calls issue start? What is your phone's iOS version? What is your ZIP code?
In the mean time, please ensure that call forwarding feature is not enabled by calling *73 on your phone, and then test an incoming call. See number 4 at this link http://spr.ly/6586Bu9FE*
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