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I can't see who's calling me
Melbird
Member

I did something and now only get a green banner at the top which i have to tap to see who's calling me. I know I must have done something!! Help!

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Re: I can't see who's calling me
Weth
Sr. Leader

Did you try rebooting the phone

Hold the top power button in until you get a on screen switch to turn off - go ahead and slide to off.

Wait  minute.

Press the same power button in and hold until you see an Apple Logo - reboot underway.

Check phone call to see if it is fixed.

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Re: I can't see who's calling me
vzw_customer_support
Customer Support

Melbird,


You have come to the right place, because help is our middle name! Let’s make sure that you can see who’s calling ASAP. When did this issue start? What make & model phone do you have? Weth, provided a nice troubleshooting step. Have you been able to power the phone completely off & then back on?


AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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