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I can't send email when not on my home wifi. I can receive them anywhere. Help!
Jfeldy
Member

I Can receive eMail on my 5c any where.  I can't send email except when I'm at home.any suggestions?

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Re: I can't send email when not on my home wifi. I can receive them anywhere. Help!
vzw_customer_support
Customer Support

Jfeldy, we're stepping in to help out with your iPhone 5C. We'll keep working until we get your emails flowing again. What type of email account is this? When did this start happening?


ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I can't send email when not on my home wifi. I can receive them anywhere. Help!
Jfeldy
Member

It is all of my email accounts. Both roadrunner and yahoo accounts.

It has been happening for a long time, maybe a year-ish??

Sent from my iPhone

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Re: I can't send email when not on my home wifi. I can receive them anywhere. Help!
vzw_customer_support
Customer Support

Jfeldy, that's an important clue. Let's make sure that the settings on your device are correct. Tap Settings>Mail, Contacts, & Calendars>Enable "Fetch Data" ON. Additionally, make sure that Cellular Data is also enabled on. Please access your e-mail accounts again and keep us posted.



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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