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I have 4 Bars, LTE is connected, But iPhone no data or VERY slow data
mcrutchf
Member

Hi, I have an iphone 5s.  I have chatted and reached out to verizon about 8 times because weirdly my phone will have signal, show its connected to LTE. but data won't work.  If i turn LTE off- the phone works fine.  I've reset the phone, got a replacement sim card and am having the same issue. 

today, data is working but its so slow... It's slower than 3G.  I actually tested this by loading a youtube video LOL.  The weird part is my coworker has a samsung galaxy s4... and is not having the same issue.  IS this a known issue with iPhones?

I have a replacement phone on the way; but what could cause this?  I have had this phone for just under 2 months and havent had any accidents or dropped it.

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Re: I have 4 Bars, LTE is connected, But iPhone no data or VERY slow data
jstuart83
Member

I came up on your post, I too am experiencing the same thing.  I got the new iPhone 5s on SAT and today I started having no connection issues but the phone would say I have 3 to 4 bars of signal.  I ran speed test one minute I would have 67 ping and 12MB download then it would drop to .02MB and 100 ping in the same spot in the room. I can restart the device and it will run well for about 2 min then it craps out.  I have the unlimited data package and my droid phone never had this problem Im thinking of taking this thing back.

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Re: I have 4 Bars, LTE is connected, But iPhone no data or VERY slow data
NevaBeMC
Member

I am having the same issue , phone replacement didn't help , I was getting LTE in this location previously

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Re: I have 4 Bars, LTE is connected, But iPhone no data or VERY slow data
Not applicable

Go into an Apple Store and let them troubleshoot the problems.

It is better than trying to get Verizon to fix your devices.

Good Luck

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