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I have an Iphone 5c and for the last month it has been glitching non-stop
dster
Member

I have an Iphone 5c and for the last month it has been glitching non-stop, I do atleast 7 resets a day just to barely use it, but the lock screen freezes and I cant type in my passowrd or answer a call, then when I finally get on after repetedly shutting it off and back on again it will click on random apps without me even touching the screen and will start scrolling through stuff, but worst of all when I go to type on any app with a key board it will freeze my typing and start typing random letters (usually "n" and "b") non-stop until I shut my IPhone back off. Then the whole cycle repeats when it freezes and wont let me type in my password again.. what do I do?

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Re: I have an Iphone 5c and for the last month it has been glitching non-stop
vzw_customer_support
Customer Support

That's not what your phone should be doing. There can be a few different options we can take. You can take a look at the devices memory and see if it's full by going to Settings>General>Storage & iCloud Usage. If the memory is close to being full, you can try deleting some apps that you no longer use. If the problem still persists, you may want to try performing a device restore. To do this you can follow the instructions on this link here: http://www.verizonwireless.com/support/knowledge-base-139967/ . Let us know if this helps.


TimothyS_VZW

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