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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I have had my Iphone 5 for three months
ltstuart
Member

Some point an time today my iphone 5 went dead it will not charge or turn on.  I have tried new cords, different outlets, computers and I am at a loss.  Any suggestions.  I have tried holding the home and power button at the same time as well.  I don't have a phone to call for support or have them send me a new one.

Any suggestions would be greatly appreciated.

Thank you

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Re: I have had my Iphone 5 for three months
Not applicable

Go to an Apple Store they will repair it or replace it on the spot.

Do not call or use Verizon wireless to service it under warranty.

You will have more issues than using Apple to warranty it.

http://www.apple.com to locate a nearby location.

Good Luck

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Re: I have had my Iphone 5 for three months
Ann154
Community Leader
Community Leader

Have you checked the charging port on the phone to verify there isn't any debris in there preventing it from charging?

If it has some charge and still doesn't turn on, then you have a more serious problem.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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