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I have had my Iphone 5 for three months
ltstuart
Member

Some point an time today my iphone 5 went dead it will not charge or turn on.  I have tried new cords, different outlets, computers and I am at a loss.  Any suggestions.  I have tried holding the home and power button at the same time as well.  I don't have a phone to call for support or have them send me a new one.

Any suggestions would be greatly appreciated.

Thank you

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Re: I have had my Iphone 5 for three months
Not applicable

Go to an Apple Store they will repair it or replace it on the spot.

Do not call or use Verizon wireless to service it under warranty.

You will have more issues than using Apple to warranty it.

http://www.apple.com to locate a nearby location.

Good Luck

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Re: I have had my Iphone 5 for three months
Ann154
Expert
Expert

Have you checked the charging port on the phone to verify there isn't any debris in there preventing it from charging?

If it has some charge and still doesn't turn on, then you have a more serious problem.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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