I haven't had service since last night. I reset t...

jason_042003 · ‎02-01-2015

I haven't had service on my Iphone5 since last night. I have reset network settings, and that didn't help. any suggestion?@

Snn5 · ‎02-01-2015

I have seen a lot of other Apple users asking if the phone's software is up to date as a first step.

nicholasbranson · ‎02-02-2015

Not having service is one of those things that is very limited in what you can do on your own. The step you took as well as what Snn5 suggested are... pretty much it, other than making sure you paid the bill, lol. This will probably require a call in to customer care for network troubleshooting and/or perhaps a trip up to the store for a new sim.

nicholasbranson · ‎02-02-2015

So just to clarify, no signal dots, cannot place calls or recieve calls, cannot send or recieve texts, and cant get any data without wifi?

vzw_customer_support · ‎02-02-2015

Hello jason_042003! I am sorry to hear of the trouble you are having with your phone service! I would be happy to check into this for you. What zip code are you in?

BryanS_VZW
Follow us at Twitter @vzwsupport

iPhone 5