I just activated my iphone 5c. with my basic phone i had no problems with sending and receiving text. my new phone neither completes the sending of text or receiving text. Do I have a setting wrong?
Charles1632
Newbie

Do I have a setting wrong on my new phone?

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Re: I just activated my iphone 5c. with my basic phone i had no problems with sending and receiving text. my new phone neither completes the sending of text or receiving text. Do I have a setting wrong?
vzw_customer_support
Customer Service Rep

Hi Charles1632,

Let me see what's happening! Are you using iMessage to send or receive messages? Try resetting your network settings vis these steps http://bit.ly/1iOne66.


Thank you!

EdW_VZW
Follow us on twitter @VZWSupport

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