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I'm in Canada and my phone connected to Telus service but now my Imessage won't work. Is there a way to get my Imessage to work by disconnecting from Telus?
angiep410
Newbie
‎05-19-2014 05:38 AM

I go to school in Canada so I have an extended plan from Verizon, but yesterday my phone connected to Telus and now my Imessage won't work. Can someone explain how I can get my Imessage to work again. I think I need to disconnect from Telus because it doesn't register my phone number as being on their service (which it isn't) but I don't know how to do this.

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Re: I'm in Canada and my phone connected to Telus service but now my Imessage won't work. Is there a way to get my Imessage to work by disconnecting from Telus?
vzw_customer_support
Customer Service Rep
‎05-21-2014 05:56 AM

I would love yo help you resolve this issue, Angie410. I would suggest  turning iMessage off and back on. Let me know if this restores your ability to use iMessage. Go to Settings>Messages>iMessages.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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