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I mistakenly reset my phone. Needed text messages on their. How can I retrieve them back?!!
Tommis
Member

Is there any way to retrieve the text messages I just lost due to resetting

my phone?

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Re: I mistakenly reset my phone. Needed text messages on their.  How can I retrieve them back?!!
vzw_customer_support
Customer Support

Tommis,

I am sorry to hear you lost your text messages after resetting your phone on accident. Did you ever backup your media using Verizon Cloud or use Verizon Messages? If you haven't then the text messages are unfortunately lost and there is no way to get them back.

KarenC_VZW
Follow us on Twitter @VZWSupport

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