Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
I need help
amontano
Member

I just bought a new I Phone 5c today and my kids are up late with no school tomorrow. I woke up to them downstaiars downloading a bunch of free apps to my phone that i DO NOT WANT. All of the free apps took me up to 2G for the month in ONE day. My plan is 1 G beucase i typically only text and talk.

Customer support please help!!!!!

num

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: I need help
vzw_customer_support
Customer Support

We know those iPhones can be so much fun to use Angela! If you find your plan isn't going to meet your family's needs, it's easy to increase it! Here's a link for our Share Everything plans and tiered data add on options. As an additional option to monitor and control your data usage, we have our Usage Controls feature. Take a look!

http://tiny.cc/di114w

http://tiny.cc/7k114w

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

View solution in original post

0 Likes
Re: I need help
rcschnoor
Sr. Leader
Sr. Leader

I would suggest increasing your data allowance for this month and then don't let your kids get their hands on the phone.

Place a combination on the phone so they can't  access the phone.

0 Likes
Re: I need help
vzw_customer_support
Customer Support

We know those iPhones can be so much fun to use Angela! If you find your plan isn't going to meet your family's needs, it's easy to increase it! Here's a link for our Share Everything plans and tiered data add on options. As an additional option to monitor and control your data usage, we have our Usage Controls feature. Take a look!

http://tiny.cc/di114w

http://tiny.cc/7k114w

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

0 Likes