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I need to download all my contacts
hpv1west
Member

How do I download all my contacts ?

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Re: I need to download all my contacts
vzw_customer_support
Customer Support

I can help out! Do you currently have an iPhone 5? Please share your previous device type. Did you backup your contacts on the old device and if so which backup program did you use? You can follow our Verizon Cloud contact transfer here http://vz.to/1FoD15n for assistance. Thank you. 

TominqueBo_VZW
Follow us on Twitter @VZWSupport

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Re: I need to download all my contacts
hpv1west
Member

Jive,

*Yes I do have a I Phone 5, I wasn't able to get any assistance from your

Representative at the Oaks Mall Verizon store.*

*Frankly, I was shocked as this happened 6 months ago, after I made

the fatal cell phone mistake, backing up my *

  • I Phone 5.I lost all my contacts and that time after a 2 hour ordeal was

able to regain all my contacts on the phone.*

*I would like for you to enlighten all you so called sales personal to

really help Verizon customers, correct me I'm wrong*

*isn't the customer always right ? I walked over to the Apple store at the

Oaks and was able to have all the Verizon contacts*

*re-downloaded,remarkable in a grand total of 3 minutes,the same time it

took your so called salesperson to send me to the *

*Apple Store. My  phone 5 was 1.5 years old and was in bad need of

replacement, I received a new one for FREE.*

*The Apple store is a Great Business model, May I suggest all Verizon

employee's*

*copy a clear winner ? I'm totally frustrated with Verizon and your

so-called service. Best of luck copying Apple.You may *

*consider purchasing Apple Stock, I hear its far better investment than

Verizon ? Just a thought.*

Cordially,

Henry


Personal information removed as required by the Verizon Wireless Terms of Service


Message was edited by: Admin Moderator

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Re: I need to download all my contacts
vzw_customer_support
Customer Support

hpv1west, we're disturbed to hear that you had a negative experience at that store location. We'd like to uplift this feedback to our leadership team.  Can you please provide the address and the name of the representative that assisted you? http://vz.to/1h3etAK

For future, the iCloud will save your contacts on that device. Just tap Settings>iCloud>Enable Contacts. This will save your contacts online at iCloud.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: I need to download all my contacts
hpv1west
Member

Jive,

*Oak's Mall 350 West Hillcrest Drive, Thousand Oak's, Ca 91360

(805)370-1112. I didn't ask salespersons name, however it seemed as a store

policy.*

*Regardless, please have the entire store completely be retrained ? That's

far better than picking on a single individual.*

Cordially,

Henry


Personal information removed as required by the Verizon Wireless Terms of Service


Message was edited by: Admin Moderator

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Re: I need to download all my contacts
vzw_customer_support
Customer Support

Thank you, hpv1west. I have submitted your experience as feedback for the entire store so we can ensure our representatives are providing the best experience when working with our customers.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: I need to download all my contacts
hpv1west
Member

Jive,

*Thank you, however if you read me message I have downloaded all the

missing contacts.*

*All I need is to change from Restricted Caller to Henry [removed] caller

? Is that on the same *

site ?

Sincerely,

Henry


Personal information removed as required by the Verizon Wireless Terms of Service


Message was edited by: Admin Moderator

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Re: I need to download all my contacts
vzw_customer_support
Customer Support

Hpv1west,

It's great to hear all the contacts are on your phone now. Changing your name to show as Henry [removed] instead of Restricted Caller is going to be very easy. We offer a free service called Share Name ID that does exactly what you need! Visit www.vzw.com/sharenameid for more information and to update how others view your incoming call.

SarahO_VZW
Follow us on Twitter @VZWSupport

Personal information removed as required by the

Message was edited by: Admin Moderator

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Re: I need to download all my contacts
hpv1west
Member

Dear Jive,

*I have spent 6 hours 2 days on the phone to Verizon Wireless all to no

avail ?*

Is there something I'm missing ? I give up OK ?

Cordially,

Henry


Personal information removed as required by the Verizon Wireless Terms of Service


Message was edited by: Admin Moderator

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Re: I need to download all my contacts
hpv1west
Member

Jive,

2nd notice.

*I attempted 6 hours in two day's and Nothing, my phone still says

Restricted Caller ?*

I give up.

Regards,

Henry


Personal information removed as required by the Verizon Wireless Terms of Service

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