I recently purchased a new phone and added a new number. changed the new phone to an old number and took old phone to the new number. Now the old phone is getting voicemails for the old number and sometimes the new phone is getting calls for the new num
heep
Newbie

I recently purchased a new phone and added a new number.  changed the new phone to an old number and took old phone to the new number.  Now the old phone is getting voicemails for the old number and sometimes the new phone is getting calls for the new number.  How can I stop this?

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Re: I recently purchased a new phone and added a new number. changed the new phone to an old number and took old phone to the new number. Now the old phone is getting voicemails for the old number and sometimes the new phone is getting calls for the new
nicholasbranson
Specialist - Level 1

I would make for certain that each phone has its own apple id. Easiest way to do this is to back up both phones to itunes, wipe both phones, and when setting back up through the phone, set each up with their own apple ids as new, and then after that, restore the backups through itunes.

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Re: I recently purchased a new phone and added a new number. changed the new phone to an old number and took old phone to the new number. Now the old phone is getting voicemails for the old number and sometimes the new phone is getting calls for the new
nicholasbranson
Specialist - Level 1

I would make for certain that each phone has its own apple id. Easiest way to do this is to back up both phones to itunes, wipe both phones, and when setting back up through the phone, set each up with their own apple ids as new, and then after that, restore the backups through itunes.

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