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IPhone 5S under device protection plan need battery replacement
JSmith72
Member

I still have iPhone 5S and I am pretty happy with it.  It works fine except battery is does not hold charge any more for more than few hours.

I have device protection plan on this phone.  Will Verizon replace battery under device protection plan?

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Re: IPhone 5S under device protection plan need battery replacement
Tigerstep
Sr. Member

Verizon is going to drop support on that phone when 3G gets retired, get an SE to replace it.

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Re: IPhone 5S under device protection plan need battery replacement
vzw_customer_support
Customer Support

We know how important it is to have a working device. When you say protection plan, are you referring to your insurance?

EllisandraC_VZW

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