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If I got my iphone wet do you have to use white rice or can you use brown rice?
cook67
Member

I accidentally got my iPhone 5c wet.  Only had brown rice. Is that ok or does it have to be white rice?                                       

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Re: If I got my iphone wet do you have to use white rice or can you use brown rice?
vzw_customer_support
Customer Support

Hello cook67!

I am so sorry to hear about your iPhone! Did you happen to have insurance on your device?

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: If I got my iphone wet do you have to use white rice or can you use brown rice?
elliew
Sr. Member

Any rice will probably do. The point is that rice will absorb the moisture and HOPEFULLY your phone will survive it's dunking

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Re: If I got my iphone wet do you have to use white rice or can you use brown rice?
cook67
Member

Sadly, no. But I was told insurance would not cover water damage.  I am praying to get my phone back working again s my son bought it for me a few months ago.

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Re: If I got my iphone wet do you have to use white rice or can you use brown rice?
cook67
Member

Actually, some things have come back. But there are vertical lines and I cannot swipe anything.  Should I keep it in rice and hope for the best?  It has been a week.

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Re: If I got my iphone wet do you have to use white rice or can you use brown rice?
elliew
Sr. Member

Smiley Sad  Sadly, it sounds like you may need to start looking around for a replacement.   I think I saw 4 days as the suggested time in rice. Maybe another poster will have better news for you.

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Re: If I got my iphone wet do you have to use white rice or can you use brown rice?
vzw_customer_support
Customer Support

I regret to hear about the situation! For future reference, monthly Asurion Insurance that we offer does cover all physical damage including water damage. We do offer http://www.vzw.com/replacementcpo as a lower cost alternative to purchasing device off of contract.


Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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