I'm currently in Taiwan, cannot call customer service, and my phone will not accept the local sim card. I believe my phone is sim locked because I bought it about 2 years ago. What do I need to do to unlock the phone?
soundwave,
Sorry to hear about your trouble using your phone. Our global support team would need to assist with unlocking a SIM card for international use. Here are instructions on how to reach them form outside the U.S.: http://vz.to/1eyPfPp .
BrianP_VZW
Follow Us on Twitter @VZWSupport
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