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Iphone 5 Using Data While on WIFI???
TGer
Member

My daughter got an Iphone 5S and we are incurring data usages when we are logged into WIFI, even in the middle of the night.   I think we shut all of the notifications off, but it keeps happening.  We are using TONS more data and incurring overages from her previous phone.    How can we be using data when we are connected to WIFI????  Any hints?    I can't get through to Customer Service for help!

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Re: Iphone 5 Using Data While on WIFI???
notsaeh
Member

Have you turned cellular data off?  Go to settings, cellular, and switch it off.  Never  have cellular on when you are using wifi.  There is no need.

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Re: Iphone 5 Using Data While on WIFI???
TGer
Member

Yes, but we are still incurring data usage even though it is shut off.

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Message was edited by: Admin Moderator

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Re: Iphone 5 Using Data While on WIFI???
Not applicable

The devices will still use a small amount of cellular data. On both my iPhone's 5s this also happens. I have cellular data and roaming off. But it is such a small amount. a few kilobytes.

Good Luck

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