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Iphone 5c won't turn on
tn2011
Member

Iphone 5c won't power on. Held the power and home button together and still won't power on. It was plugged into the charger overnight. Won't turn on. Put it on a new charger this morning. Won't turn on. All I can think of is to plug into PC (with one of the two chargers I have already used and see if it recognizes the device. Otherwise I guess I have to take it to a VZW store? Any suggestions at all? Phone is 3 months old, protected with Otterbox, no water damage, no dropping, nothing. Worked fine yesterday. Any suggestions at all? I'm beside myself as I don't know what else to try. Thanks!

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Re: Iphone 5c won't turn on
Not applicable

Don't ever bring an iPhone to Verizon wireless.

Go to the nearest Apple Retail Store. They will troubleshoot the device or give you a brand new one.

Going to Verizon may get you a second hand junker or none at all.

Good Luck

Re: Iphone 5c won't turn on
tn2011
Member

Okay, that is good advice. Not had to deal with the stores as of yet, and I'm glad you suggested that. Thanks so much!

Re: Iphone 5c won't turn on
Not applicable

My pleasure. Smiley Happy