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Iphone 5s order info sent to the wrong email address
Gprix81
Member

I ordered the iPhone 5s  from Verizon and got no email. Then I realized that the email that was set up to an old email address so I

never got my confirmation email or tracking email. I also cannot tell if my phone got back ordered or not. Also is there any possible way for me to get the emails that I missed about my iPhone sent to my new email? Or Get my preorder reference number.

Thanks

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Re: Iphone 5s order info sent to the wrong email address
vzw_customer_support
Customer Support

Hi Gprix81,

Congrats on the 5s! I would be concerned too if I did not get my emails.  No worries, we can look over here for you. I am following you. Please follow me (bobbys_vzw) and send me a direct message with your phone number and billing password.  I can get you provide you the info.  I look forward to hearing from you.

Thanks, BobbyS_VZW

Follow us on Twitter @VZWSupport

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Re: Iphone 5s order info sent to the wrong email address
Gprix81
Member

Thanks for the help but I was able to get my tracking info for the iphone 5s.

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