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Is anyone having problems accessing WIFI with their iPhone
tracybayne
Member

Just noticed that yesterday I can't access WIFI with my iPhone 5s.  Happened at my office and at home.  WIFI works both places as Macbook works.  Anyone else finding this ?

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Re: Is anyone having problems accessing WIFI with their iPhone
vzw_customer_support
Customer Support

I don't wnat you to have any issues with your device, tracybayne! Let's get to work to make sure we get you up and running. Have you been able to try to reset the network settings in your phone? The best way to do that is to go into Settings, General, Reset, Reset Network Settings. The phone will power cycle and then you will need to re-type in all the wi-fi passwords again. Once that is done, please re-test it out. Keep us posted.

KevinR_VZW

Follow us on Twitter @VZWSupport

Re: Is anyone having problems accessing WIFI with their iPhone
sensaydom
Member

yes, I've been having the same problem, recently. can anyone help us?

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Re: Is anyone having problems accessing WIFI with their iPhone
Jokawild103
Member

I'm having trouble also.

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Re: Is anyone having problems accessing WIFI with their iPhone
stef7
Sr. Member

Try power cycling the router.

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Re: Is anyone having problems accessing WIFI with their iPhone
Jokawild103
Member

I did all of that with no luck but yesterday a firmware update came out for the phone and amazingly it's been working. So far so good

Sent from my iPhone

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Re: Is anyone having problems accessing WIFI with their iPhone
tadabq
Member

That worked

Thank you

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