My husband and I are on a joint unlimited Plan. We want to switch to the family plan and then add my son who is on AT&T and still allow him to preorder the iPhone 5. When you add an account to a Plan, it makes you chose a Phone, but if the phone isn't available yet, then how can you preorder? Is Verizon going to open the site on Friday to iphone 5 orders so that adding someone from another carrier will allow one to preorder? I of course want to preorder as well which I realize can be done at the Apple site once I switch my plan with Verizon, but this won't help my son.
Great questions, ZenaJoel1! You can complete the pre-order and add the line for your son on Friday! Go to www.vzw.com and complete your purchase. Have a great day!
ChaunceyM_VZW
Follow us on twitter @VZWSupport
Good afternoon ZenaJoel,
I apologize for the delay in response. How are you? I hope that your pre-order went well. Were you able to order the two phones for you and your son? The online portal should allow you to upgrade and add a new line of service as long as both devices are going to the same address. If you are sending to a different address, two different transactions are needed. Please let us know if you need any assistance with ordering. Thank you for choosing to continue your relationship and even add a new addition to our family. Here are links to our new Share Everything plans http://bit.ly/xdDajD and port in process page http://bit.ly/qDhvBY .
Thank you,
^KN
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