Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Just got Charged
dude3543
Member

In the last hour My status changed for in processing to sent for processing and my debit acct was charged for the phone.  If what verizon says is true that means that they must have generated a shipping label.  I ordered it at 3am eastern on sept 14

Labels (1)
0 Likes
Re: Just got Charged
dukeguy
Member

I just got a notice that I was charged as well. Still have not received official shipping notice yet, but I'm hoping it will show up in my inbox soon! And I ordered on the 14th at 3:00 AM too.

0 Likes
Re: Just got Charged
dude3543
Member

i never even got a conformation email I had to call verizon three times and was told different things every time.  Finally I made them send me an email comfirming the info one rep said the phone would ship on the 21st but one said honestly it would prolly ship on the 18th

0 Likes
Re: Just got Charged
Matoya
Member

I haven't gotten a shipment email from Verizon, but I just checked my card and I was charged as well. Looks like the process is starting to move along.

0 Likes
Just got Charged
dukeguy
Member

I did receive a confirmation shortly after I ordered. It said the phone would arrive on the 21st. But then when I checked the status the next day it had changed to being shipped on the 21st. I've just been crossing my fingers that the original date would be honored.

0 Likes
Re: Just got Charged
dukeguy
Member

I just checked status and the shipping date has now been changed to 10-5. What the????? So I've been charged and it won't ship until 10-5? Anybody else checked your status?

0 Likes
Re: Just got Charged
kaebfly
Leader

You should not have been charged if you are truly showing a delivery date of 10/5. UNLESS what you are seeing is the authorization and not an actual charge (the authorization will drop off...and you can call your bank/cc company and find out if it is an authorization or a pending charge).

0 Likes
Re: Just got Charged
jabc
Member

My expected shipping date is blank.... makes me a little nervous! I ordered around 3:20 am EST on the 14th.

Also my order status has changed to "your order has been sent for processing".

0 Likes
Re: Just got Charged
Addie23
Member

My shipping date was just changed to 10-5 from 9-21 no charge yet to my account. But really disappointed since I  preordered at 1:02 MDT. My confirmation email from Verizon stated it would be delivered on 9-21.

0 Likes
Re: Just got Charged
dude3543
Member

I saw some of you got changed but mine still says 9/21 i hope it doesnt change

0 Likes