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Re: LTE Problems, Slow 3G, poor call quality, dropped calls, Eastern MA Boston
vzw_customer_support
Customer Service Rep
‎05-03-2014 11:59 AM

Hello NJ_Analyst, service at your fingertips is what we strive for! We do our best to cover as many areas as possible. Have we had the opportunity to submit a Resolution Ticket with you to our network team to review the location previously to log the issues? Keep us posted!

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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Re: LTE Problems, Slow 3G, poor call quality, dropped calls, Eastern MA Boston
NJ_Analyst
Contributor - Level 1
‎05-19-2014 06:45 PM

No, I have not submitted a resolution ticket recently, but I have in the past and nothing improved.

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Re: LTE Problems, Slow 3G, poor call quality, dropped calls, Eastern MA Boston
vzw_customer_support
Customer Service Rep
‎05-21-2014 06:50 PM

Thanks for the information NJ_Analyst! Please provide me the NRB number for the previous ticket submitted and I'll follow up on the results to explore options to resolve.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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