Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Lastest Update
workingman
Novice

My iPhone Battery does not last, since the update, anyone have the same problem?

Labels (1)
0 Likes
Re: Lastest Update
vzw_customer_support
Customer Support

I know how important it is to have an extended battery life, workingman! How long is your battery life typically lasting since the update? Are you using the factory provided charger with the device?

YosefT_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: Lastest Update
workingman
Novice

My battery drops to 80% after it's been on for a hour.

0 Likes
Re: Lastest Update
workingman
Novice

Yes i am using the factory charger that came with the iphone5s

0 Likes
Re: Lastest Update
vzw_customer_support
Customer Support

workingman,

We want you to be able to fully enjoy your device with great battery life! Have you checked to make sure there are not a lot of programs running in the background? Double tap the home button to pull up the running programs and swipe each app up that is in the list. Let us know if this helps.

LindseyT_VZW

Follow us on Twitter @VZWSupport

0 Likes
Re: Lastest Update
vzw_customer_support
Customer Support

workingman,

We want you to have the best battery life. Do you know if you have your wifi turned on and searching? Also, do you know if you have bluetooth turned on? These can drain your battery very quickly.

RobinD_VZW

Follow us on twitter @VZWSupport

0 Likes