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Lately I have had friends call and wonder why it takes me so long to answer. It had rang about 7 or 8 times but I only had one ring. Is that a problem with my iPhone 5 and can it be fixed?
Kathaunt
Newbie
‎05-25-2014 04:55 PM

Lately I have had friends call and wonder why it takes me so long to answer.  They said it had rang about 7 or 8 times but I only had one ring.  Is that a problem with my iPhone 5 and can it be fixed?

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Re: Lately I have had friends call and wonder why it takes me so long to answer.  It had rang about 7 or 8 times but I only had one ring.  Is that a problem with my iPhone 5 and can it be fixed?
vzw_customer_support
Customer Service Rep
‎05-27-2014 04:59 PM

It's definitely unusual for your phone to do this. The ring should be about the same on their end, as well as yours. Please try powering off your iPhone, and removing/reinserting the SIM card, and retest the calling. http://vz.to/OeILJo

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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