Lifeproof case allowed water leakage, 5c won't turn on.

[kaitlingaiil]

Purchased this phone less than a month ago, had a lifeproof case on and dropped it in water. Got it out within a few seconds, I think the case leaked because as soon as I took it off I could see water on the iphone and moist air in the camera lense, the phone flashed the apple symbol then turned off and will not turn back on. What should I do? It's in rice now, and I pay that 10$ a month for insurance.

[vzw_customer_support · Accepted solution]

I'm sorry to learn of the water incident with your phone kaitlingaiil! Water damage voids manufacturers' warranty. You can process an insurance claim online and get a replacement sent to you within 24 hours. Visit this link http://bit.ly/07CrqPK to process claim.